At 17ph.com, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
All data transmitted between your device and 17ph.com is protected using industry-standard TLS/SSL encryption. Your personal and financial information is never sent in plain text.
As a Filipino player, you are protected by the Data Privacy Act of 2012 (Republic Act 10173). 17ph.com fully complies with the National Privacy Commission's guidelines on personal data handling.
17ph.com operates in accordance with the Data Privacy Act of 2012, PAGCOR regulations, and applicable Anti-Money Laundering laws. Your data is handled lawfully and transparently.
17ph.com does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the platform and to comply with legal obligations.
You have the right to request deletion of your personal data from 17ph.com's systems, subject to legal retention requirements. Submit a data erasure request through our support team.
17ph.com uses cookies to improve your experience and analyze platform usage. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.
1.1 This Privacy Policy applies to all personal data collected by 17ph.com through its website, mobile platform, customer support channels, and any other services offered under the 17ph.com brand.
1.2 17ph.com is the data controller responsible for your personal data. We are committed to handling your information in a manner consistent with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).
1.3 This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
1.4 If you have any questions about how 17ph.com handles your personal data, please refer to Section 14 of this policy for contact details.
2.1 17ph.com collects the following categories of personal data from players and visitors:
3.1 17ph.com collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission by you | Registration form, KYC document upload, support contact form, deposit/withdrawal requests |
| Automated collection | Cookies, server logs, device fingerprinting, session tracking during platform use |
| Third-party sources | Payment processors (GCash, Maya, banks), identity verification providers, fraud detection services |
| Publicly available sources | Sanctions lists, politically exposed persons (PEP) databases, court records where required by AML law |
4.1 17ph.com uses your personal data for the following purposes:
5.1 17ph.com processes your personal data on the following legal grounds under the Data Privacy Act of 2012:
6.1 17ph.com does not sell, rent, or trade your personal data to third-party marketers under any circumstances.
6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
6.3 All third parties with whom 17ph.com shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
7.1 17ph.com retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
7.2 The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal / Regulatory (PAGCOR, AMLA) |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (AMLA) |
| Gaming history and logs | 5 years from account closure | Regulatory compliance |
| Customer support records | 3 years from last interaction | Legitimate interests / Legal claims |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / Legal obligation |
| Cookie and technical data | Up to 13 months | Legitimate interests |
7.3 When personal data is no longer required, 17ph.com will securely delete or anonymize it in accordance with our internal data disposal procedures.
8.1 17ph.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
8.2 While 17ph.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 17ph.com will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.
9.1 17ph.com uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The following types of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | Yes – cannot be disabled |
| Functional | Remembering your language preference, display settings, and responsible gaming tool configurations | Optional |
| Analytics | Understanding how players navigate the platform to improve usability and performance | Optional |
| Marketing | Delivering relevant promotional content and measuring campaign effectiveness | Optional – requires consent |
9.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 17ph.com platform. Instructions for managing cookies are available in the help section of most major browsers.
10.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 17ph.com:
10.2 To exercise any of the above rights, please contact our Data Protection Officer (DPO) using the details provided in Section 14. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
11.1 17ph.com is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. The minimum age to register and use 17ph.com is 21 years, in compliance with Philippine gaming regulations.
11.2 If 17ph.com becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, return any deposited funds to the payment source, and delete all personal data associated with that account.
11.3 If you are a parent or guardian and believe that your child has registered on 17ph.com, please contact our support team immediately so that we can take appropriate action.
12.1 The 17ph.com platform integrates with third-party game providers, payment processors, and other service partners. While 17ph.com carefully selects its partners and requires them to maintain appropriate data protection standards, we are not responsible for the privacy practices of third-party services.
12.2 17ph.com does not include links to external third-party websites within the platform. Any third-party services accessible through 17ph.com (such as game software) are governed by their own privacy policies, which we encourage you to review.
13.1 17ph.com may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The "Last Updated" date at the top of this page will be revised accordingly.
13.2 Where changes to this Privacy Policy are material, 17ph.com will notify registered players via email or an in-platform notification prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
13.3 Your continued use of the 17ph.com platform following the posting of any updates to this Privacy Policy constitutes your acceptance of those changes.
14.1 17ph.com has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact:
14.2 If you are not satisfied with our response to your data protection concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
14.3 For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly.
We take your privacy seriously so you can focus on what matters – enjoying the best online casino experience in the Philippines. Play with confidence, knowing your data is protected.